Reviews

Our Stellar Reputation Is Legendary

Customers Love Working With Us

Our team is focused on delivering Legendary heating, cooling and plumbing services to residents in the Chicago and Milwaukee areas. How are we doing? Check out what some of our customers have to say.

5.0
Based on 184 reviews
5.0
Based on 181 reviews
Yevgeniy Bakman
Yevgeniy Bakman
17:15 12 Feb 25
Frank and Dillon came by to fix a leaking pipe for me. I appreciated how easy it was to book everything with legendary service and the customer service from Frank/Dillon. Ive used legendary service before for my water heater and now for plumbing, great to find a company who does it all well.
Raul R
Raul R
23:53 06 Feb 25
Brian was assigned to replace my ejector pump and did a great job. He’s very knowledgeable and provided me with extra tips that we didn’t know. I’ll definitely be using your service in the future. Thank you.
Kristine Myscich
Kristine Myscich
21:45 06 Feb 25
First time using Legendary Service and I am more than satisfied! They send texts and emails confirming appointments, send pics of service techs & send location maps to track their estimated arrival time. Brian was thorough, professional & courteous. Their service is reasonable & far more comprehensive than our previous vendor. So happy I changed to Legendary!
denise meyer
denise meyer
16:10 06 Feb 25
I had a kitchen sink issue ever since I moved in. Year after year I paid to have it cleaned out to no avail. Legendary came out and fixed the problem permanently. They had to bust through the cement under the dishwasher, they pulled out what appeared to be log size hardened grease. They completely cleaned the line, installed an access point and cleaned everything up. Sean, Frank and Dillion did a great job. Very respectful of my house and cleaning when they were through. Would highly recommend.
pushpendu pal
pushpendu pal
00:47 06 Feb 25
We had a leak at the basement on a Saturday and we noticed it on Saturday evening. I called legendary and Joe immediately responded. Frank was the engineer who came and quickly assessed that it was the water heater. He walked us through the options and by next morning a new water heater was installed and up and operational.They are truly legendary and professionalThank you Frank!.
Jean Pluta
Jean Pluta
22:51 05 Feb 25
Can't thank Legendary enough for their rapid reply to my need for a new water heater. Brian came out to check the space, gave me a quote and installed the new heater in less than 3 hours. Wow! Definitely would recommend their services. Nice people to work with.
Max Senecal
Max Senecal
18:37 01 Feb 25
I would recommend Legendary Sercive to anyone. Frank was great. We needed to replace our sump pump and Frank educated us on different units and back up battery combos. Frank did a great job. Quick response and install time. Five stars all the way. Highly recommend them
Kristine Myscich
Kristine Myscich
17:43 30 Jan 25
First time using Legendary Service and I am more than satisfied! They send texts and emails confirming appointments, send pics of service techs & send location maps to track their estimated arrival time. Brian was thorough, professional & courteous. Their service is reasonable & far more comprehensive than our previous vendor. So happy I changed to Legendary!
Yesenia Sariñana
Yesenia Sariñana
17:15 28 Jan 25
For the last 2 years we have been having issues with our sink it would get clogged up and we would run a rod down the plumbing and nothing would happen. we finally decided to call an expert, and we googled a plumbing company near us. due to your amazing reviews we decided to go with you guys. Frank came in that same day he was quick and diagnosed the issue and was able to schedule us in as soon as possible. frank explained to us the issue in detailed and helped us understand how not to have this happen again. we had set our appointment for Tuesday at 8. Dylan and frank came on Tuesday and where on time they got right to work. they made sure everything was running smoothly. overall, the experience with them was great they made sure everything was working great before they left and again, they explained to us how to avoid these issues going forward. they also checked to see if there were any other issues around the house.thank you frank and dylan!
Kim Chesser
Kim Chesser
12:10 22 Jan 25
I had a fantastic experience with Legendary Service for my furnace repair. Their response time was impressively fast, and the technician arrived promptly to diagnose and fix the issue. The pricing was affordable, and there were no hidden fees or surprises. The professionalism and efficiency of their team truly stood out. I highly recommend Legendary Service for anyone in need of reliable and budget-friendly furnace repairs!
Ben Fogel
Ben Fogel
15:34 18 Jan 25
Sean was amazing. Our heat pump hadn’t been working for about 36 hours and our house was freezing. Another HVAC company I contacted first didn’t understand the system and needed to wait 4 more days to talk to a technical support line. So I called Legendary and 3 hours later Sean showed up and immediately knew what was going on. He got the heat back on very quickly and explained why it had stopped. I am very impressed!
Erin Schweri
Erin Schweri
18:55 08 Jan 25
Joe from Legendary Service was excellent! The communication with Legendary about scheduling and service was excellent as well. There was a good explanation of what needed to be fixed, a quick yet thorough fix, and was very prompt and very clean. We will be using this company again, and highly recommend this company!
Cindi Clayton
Cindi Clayton
22:27 27 Dec 24
Frank and Dylan were great. They explained everything to us, kept us updated, and cleaned up. Would definitely recommend!
Gabbie My
Gabbie My
00:41 04 Dec 24
Hands down the best experience I have ever had with a HVAC contractor. My furnace died and I opted to install a new unit. Sean was amazing. I was his last stop of the day. When he determined he wouldn’t be able to ‘band-aid’ my 16 year old unit to get the heat going he was quickly able to secure a new unit after hours (I had requested the new unit vs replacing the part). He called me at 8pm and told me his team would be back at 9am to do my install which floored me. I was expecting to have no heat for a day or two more. Before Sean left my house he left a space heater to help keep us warm. Sean’s team came the next day and was very respectful of my house and worked non-stop.I highly recommend Legendary. I was impressed with Sean’s sense of urgency to ensure my family’s comfort. It’s hard to find companies that take pride in their work like Legendary. I was so impressed that they will now become my go to plumber.
John Trischan
John Trischan
17:51 03 Dec 24
Colin, Frank and the guys did a fantastic job installing our new combination boiler/water heater. They are very efficient and neat. I highly recommend these guys.
Satyen Patel
Satyen Patel
19:54 25 Nov 24
Colin from Legendary Service provided exceptional service when he checked my heater. He took the time to explain everything he was doing, confirmed that the furnace was working perfectly and in great condition, and answered all my questions thoroughly. To top it off, he didn’t charge me for the visit! His professionalism and helpfulness were outstanding. We will definitely call him for any future HVAC needs. Highly recommend!
Sandra Uher
Sandra Uher
20:29 21 Nov 24
Brian came to my house to replace a 50+ year old toilet that was causing problems. His knowledge, expertise and professionalism is outstanding! Brian is extremely friendly and informed me of possible future plumbing issues i may encounter. I highly recommend Brian and Legendary Services. 👍🏼
Andrew Paxson
Andrew Paxson
18:06 16 Nov 24
Brain was amazing. Made sure that I was aware of everything going on and made sure I was ok with it. He did an amazing job and I couldn’t ask for anything more of him. He was just phenomenal and such a nice guy. I will use him again again if I need to. You guys are lucky to have them and I think he deserves something special from the company or even a raise
Alex B
Alex B
18:21 14 Nov 24
Just had Brian from Legendary Service HeatingCooling & Plumbing for a sump pump service visit: the guy was absolutely awesome! Turned out it was a minor issue, but he still did all the checking and diagnostics, provided me with a bunch of useful materials and helpful tips and didn't charge me a penny! I would totally recommend him for any plumbing issues.Great service!
Starlan Chiott
Starlan Chiott
10:44 13 Nov 24
First time I used Legendary service, very satisfied.Call was answered fast, very customer friendly. Brian was friendly and respectful, arrived on time, got the job done fast, gave clear explanations, cleaned up properly and even gave me tips on maintenance. I liked the fact that they give free estimate and same day service. I would use them again and recommend to my friends.
John Trischan
John Trischan
02:36 07 Nov 24
Colin, Frank and the guys did a fantastic job installing our new combination boiler/water heater. They are very efficient and neat. I highly recommend these guys.
Carly Robles
Carly Robles
23:06 03 Nov 24
I would recommend Legendary Service to anyone. Sean and Colin were great. Quick response and install times. We needed to replace our furnace and AC, and went with a heat pump. They educated us on different units and compared them. Recommended a Uv light and we also added on a 4” filter which have helped with dust in our home. No BS upfront company and you can tell the employees know what they are doing. Highly recommend them.
MickiMo R
MickiMo R
17:07 29 Oct 24
Joe from legendary service was absolutely amazing ! He explained everything to me in detail about my toilet issue I was having. He was able to unclog my toilet quickly and explained all the details of the 5 star service that he provided. Legendary service is my new heating & cooling & plumbing company.
Liam Bowers
Liam Bowers
22:54 25 Oct 24
We had a leak in the galvanized pipe in our utility room, Frank and an associate came out to refit the pipes the pipes with copper. They were professional and quick. And when the upstairs pressure wasn't right after the work they spent some extra time fixing it without charging us extra. We will continue to work with Legendary service.
Pravin R.B
Pravin R.B
17:16 23 Oct 24
Brian and Dylan helped with clearing out the Kitchen Sink blockage with a descaler and jetter. This was a recurring problem and we had called three different plumbing services in the last 2 months alone, and none of them used another tool except the drain snake. Glad that Legendary team could finally fix this problem for good. What a relief!
Minami Kodakari
Minami Kodakari
15:36 23 Oct 24
Brian was extremely professional, clear, and calm throughout the entire process. He made me feel very comfortable with his approach and took the time to perform detailed diagnostics before proceeding with any work. I truly appreciated his thoroughness and expertise. Highly recommend!
Jim
Jim
19:47 22 Oct 24
Having lived in Lake County for a good part of my life, it has been hard to find a great plumber or HVAC company. These guys are amazing because they do both phenomenally well. They clearly have an eye to detail because they’re quick to arrive and do flawless work. They’re also incredibly friendly.
Joyce Earl
Joyce Earl
20:08 09 Oct 24
Colin & his assistant were professional & efficient with their maintenance check of our furnace. I was advised of service policy perks & what is covered.Really appreciate the personal tone of this & all services from Legendary Services.Thanks for timely, efficient service that is personalized.
Keith Schwartz
Keith Schwartz
19:24 09 Oct 24
I have had another contractor do the job but called legendary to ask some questions about the job that I’m currently having done with the other company. Earmon Who answered the phone call was very polite and was able to give me the answers I needed about the job that I’m having done with the other company. Very thoughtful very considerate I would definitely use this company in the future due to the fact that they gave me advice over the phone.
Brandi Gasser
Brandi Gasser
01:29 09 Oct 24
Thanks so much to Frank and Dylan at Legendary Service for improving our sump pump and sump pit today!Every time we've called on Legendary Service they've gone above and beyond to walk us new homeowners through our options and they've helped us figure out what to prioritise and what options work for us and our budget.
Chris Groomes
Chris Groomes
21:07 08 Oct 24
My original heater system went down. Called Legendary and Sean came quite quickly to the rescue. Very happy as I called another company prior who wouldn't get back and was putting me off. Legendary is the BEST of the BEST. They were very detailed at explaining problems and honesty gave different options and best case scenarios.They replaced full HVAC unit/heat pump System at reasonable cost. Worked so good I had to call cause I was freezing...as my last system in summer was set same but nowhere close in comparison. Also...very responsive...as immediately. On a 5 star scale they get 10!!! Beyond EXCELLENT SERVICE!!!!
Nathaniel Gainer
Nathaniel Gainer
18:58 20 Sep 24
Wonderful experience. The gentlemen who completed the service (Sean and his helper) were very professional, knowledgable and honest. And of course they did great work. This was a routine servicing and unfortunately there were some small issues that needed to be addressed. They were very thorough in the explanation of the issues and the quote for the price of the necessary work was reasonable. I did not feel at all like i was being swindled. This company also offers service agreements that you can pay for annually or monthly. I actually signed up for their silver service because it makes a-lot of sense. I would recommend Legendary. Great experience overall.
mahoroandou3000
mahoroandou3000
20:03 16 Sep 24
Joe did an amazing job at my home. He had to cut his tool cause of my blockage, but he didn't charge me for it. He quoted me at $271 before the work and thats all he charged me. All in all, 5 star service. He even inspected and told me the repairs to my water softener were good for free. I have added their number to the back of my well closet door so I know who to call immediately for service.
Dirk Stanger
Dirk Stanger
14:37 16 Sep 24
Legendary was very easy to work with. The quote for the new water heater installation was very reasonable and honest. The level of service and their willingness to do what was best for the customer is why I’m actually giving a review. Great people…great company…will definitely call them again for my next project.
David Ubeda
David Ubeda
21:51 26 Aug 24
Joe is a genius! He found the water leak and fixed the problem faster than I thought. He was super-friendly and affordable. If you have a plumbing issue call Joe at Legendary, now! You're welcome.
craig lapp
craig lapp
15:02 06 Aug 24
Old hot water heater was shot. Joe from Legendary services suggested we go tankless, and patently explained all the benefits. So glad we made the switch. He even made a custom stand to hold the new unit. Very professional service men and price was better than any of the others. Thanks Joe!!!
Kaiden Zhou
Kaiden Zhou
16:07 06 Oct 23
Very professional. First time they came, just need a minute to find out the issue. They provided 4 packages to fix the problem. I had very good customer service from them and good communication. Everything got done in 4 hours with high quality service. Joe and Sean are super nice. I highly recommend this company if you have any heating, plumbing, and cooling problems. 😎
Kevin Familara
Kevin Familara
22:48 06 Mar 23
New homeowner here and I have nothing but wonderful things to share about this company!My wife and I learned a day after moving into our new home that we had water in our crawl. Joe broke down our sump installment into smaller projects that could be done over time so we can save money to fund these repairs. They even fixed our slow draining tub at a moments notice!Joe is great at constant communication on what is going on with the install and is there for you with any questions you may have. I highly recommend going with legendary service as I will continue to use their services with future home renovations to plumbing and hvac!
Joyce Earl
Joyce Earl
18:40 01 Mar 23
Sean Bucci & his team from Legendary Services replaced our Furnace & HVAC system. He & his team were professional & very attentive to our questions & concerns. They were courteous, efficient, & very cognizant of cleanup after work was completed.They had installed a tankless water heater, with the same professionalism, recently. Kudos to this business for super technicians.
vadim muchnik
vadim muchnik
17:43 03 Feb 23
My experience with Legendary service folks has been positive both times I hired them - for water heater installation and for major plumbing emergency. Sean and his team are consummate professionals; sense of urgency, professional, great communication and managing expectations and provide good value. Definitely will be calling them again.
Erik Hoops
Erik Hoops
00:20 28 Jan 23
These guys were great. Did a full HVAC replacement on our house, and told us a lot of more information about things I didn't even know about. Will be using them again for any other projects we need!
Mysen Law
Mysen Law
00:33 27 Jan 23
Extremely satisfied with services and repairs done by Legendary! Had a failed furnace(as well as old water heater tank) and they were able to service it the next day and on top of that, did an amazing job! Big thanks to Sean for being honest, knowledgeable, and professional with the repairs! Highly recommended for HVAC work and plumbing repairs!
Eileen Flood
Eileen Flood
19:47 14 Jan 23
We had an emergency sewage flood on a Saturday after noon and legendary service answered right away and was able to send someone out the same day. Unfortunate for us, our AC also stopped working the same day but fortunately legendary service came and fixed everything. They were professional, on time, and thoroughly explained the issues and solutions. I can’t recommend them enough!
Stephen Repsys
Stephen Repsys
14:39 14 Jan 23
Legendary came recommended because of their positive reviews. When my hot water heater bit the dust, they were very responsive and came out the same day to install a new one. Service was top notch and Joe was a great guy that did the installation. I would recommend this company to anyone looking for any of their services!
Jarobi Kemp
Jarobi Kemp
22:57 13 Jan 23
Sean was the first to respond to my service request. Even though he was extremely busy, he made the time to come out to my house the same day (after hours) to evaluate my furnace issue… He gave me options and stayed in contact throughout the process… We decided to order replacement parts as opposed to replacing the furnace… Sean was upfront about costs, timelines, etc… He has a wealth of knowledge and knows what he is doing… Not the cheapest service offered but definitely top notch…. He also takes the time to explain the details about what’s going on, and he looks at the big picture to offer advice about potential issues that may arise with older equipment… We won’t hesitate to call Legendary back out for any of our future HVAC or pluming needs. Thanks for the great service Sean!